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Flower Subscription Terms & Conditions
Thank you for choosing our flower subscription service! To ensure a smooth experience, please review the following terms:
Subscription Options
We offer three subscription frequencies:
Weekly – Fresh flowers delivered every week
Bi-Weekly – Fresh flowers delivered every other week
Monthly – Fresh flowers delivered once a month
Start Date & Delivery Schedule
During checkout, you will select your preferred refresh day (the day of the week you’d like your subscription refreshed).
Our delivery radius is 20 miles from our shop address - 3319 Folsom Blvd, Sacramento, CA 95816
Your first delivery will be scheduled for the next available corresponding date. Subscriptions cannot start on the same day as purchase.
Deliveries will continue on your selected schedule unless modified or canceled within the allowed timeframe.
Three-Month Minimum Commitment
All subscriptions require a minimum commitment of three months (12 weeks for weekly, 6 cycles for bi-weekly, or 3 cycles for monthly).
After the three-month period, subscriptions will automatically continue unless canceled.
Payment & Billing
Subscriptions are billed automatically at the start of each billing cycle.
Delivery will be calculated depending on address. This will be applied at checkout
We accept all major payment methods.
Pausing & Canceling Your Subscription
Subscriptions cannot be canceled or paused within the initial three-month period.
After three months, you may pause or cancel your subscription with at least 7 days' notice before your next scheduled delivery.
Changes can be made through your customer portal or by contacting our team.
Delivery Policy
We cannot guarantee an exact delivery time but will deliver within our standard delivery window.
If no one is available to receive the flowers, we will leave them in a safe location whenever possible.
It is the subscriber's responsibility to provide accurate delivery details. We are not responsible for issues caused by incorrect addresses.
Subscription Customization & Requests
While we strive to provide fresh, seasonal blooms, we cannot guarantee specific flowers in every arrangement.
Customization options may be available for an additional fee - please reach out to us ahead of ordering.
Gift Subscriptions
Flower subscriptions can be purchased as gifts! Simply provide the recipient’s details at checkout.
Contact & Support
If you have any questions about your subscription, please contact us at 916-898-2570 or info@asteriaflorals.com
By purchasing a subscription, you agree to these terms. We can’t wait to brighten your space with fresh flowers! 🌸